Customer Loyalty Program

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Did you know that we have a customer loyalty program? Scentsy awards those that are frequent shoppers.

LOYALTY HAS REWARDS

Earn rewards when you subscribe! Subscriptions through the Customer Loyalty Program let you enjoy the convenience of always having your favorite products on hand, while also earning customer rewards points that can be redeemed for half-price items!

Select Products

Shop for you favorite Scentsy Bars, Scent Circles, Room Sprays, Scent Paks, Travel Tins, all Layers products — and even light bulbs

Set Your Shipment Frequency

You can choose to receive each of your subscription items once a month, or one every three months.

Enjoy the Benefits!

Relax with your favorite Scentsy products — and have fun redeeming rewards! You can modify your shipment or unsubscribe at any time.

The program allows you to set up subscriptions for “consumable” products, which are consumed over a relatively short period of time and frequently replaced. The Scentsy Fragrance consumable products that are part of the program include Scentsy Bars, Scent Circles, Scentsy Room Sprays, Scent Paks, Travel Tins, Light Bulbs, and all Scentsy Layers products, including Laundry Care, Bath & Body, Sun Care, and Purse & Pocket.

The program is available for Scentsy Fragrance as of Sept. 1 and for Velata as of Oct. 1. You must set up a separate subscription for each brand.

You will receive one “point” for each dollar spent in the program. Orders of $60 or more will earn an additional 12 reward points.

For every 150 points earned on any subscription for a single brand, you will receive a credit for one half-price item. Half-price item credits may be redeemed on consumable products within the same subscription brand, on your subscription page on a Consultant’s Personal Website.

Your half-price item credits must be used for consumable products within the original subscription brand and may not be used on certain promotional items.

Yes, as long as all items in the multi-pack are consumable products eligible for the program.

No. Half-price item credits can be redeemed at any time.

No. You may accumulate as many half-price item credits as you wish.

You can set up new subscriptions through a specific Consultant’s Personal Website. Each brand will require its own subscription.

Of course! You may edit existing subscriptions by accessing your subscriptions page through any Consultant’s Personal Website: You may change the address to which product will be shipped, change order contents, change payment method, change the day of the month you want orders processed, change the frequency of shipments, choose to skip a shipment, or cancel your subscription.

Subscriptions can be edited at any time. To have changes go into effect for the upcoming shipment, however, you need to submit any changes prior to payment processing. Orders will ship within 10 business days of processing.
If you modify a subscription after payment processing, processed shipments will still be sent to the address on file at the date of the processing and you will be charged for the shipped product. Subsequent shipments will take into account any modifications

Yes. Multiple products can be bundled into one subscription, and items scheduled with the same shipping frequency will be combined into one shipment. Separate subscriptions must be set up for each brand.

if a subscription item becomes discounted, the discount will apply at the time the order is processed; however, promotions that require selection of additional product cannot be processed through the program.

When a credit card associated with a subscription order is declined, we will try to process the order two more times. You will be notified after each processing attempt. If a card is declined a third time, the subscription will be deactivated. To reactivate a subscription, you’ll need to visit the subscription page to update your credit card information and reactivate the subscription. Items in a subscription will not be shipped until the subscription is reactivated.

You can log in to view your subscriptions page through any Consultant’s Personal Website.

Shipments may be set at 1-, 2-, or 3-month intervals; the intervals may vary by item. You may also select the day of the month you want a product shipment to process (excluding the 1st, 30th, or 31st day of the month).
In February, shipments scheduled to process on the 28th and 29th will process on the next-to-last day of the month (either the 27th or 28th).

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