Looking for your Scentsy order status? You’re in the right place.
If you placed an order online and want to know where it is, use the form below to request an order status update. This is the easiest option if you didn’t create an account at checkout or don’t remember who your consultant was.
Check Your Scentsy Order Status
👉 Enter your order details in the form and we’ll help look it up for you.
No account required.
What Happens After You Submit the Form
Once you submit your request:
- We’ll review the information you provided
- If the order was placed through our site, we’ll look up the current status for you
- If the order was placed elsewhere, you’ll receive clear instructions on how to check your status directly
Either way, you won’t be left without an answer.
Understanding Scentsy Order Status Updates
Scentsy orders go through a few stages before delivery. If you’ve already checked your status or received a tracking email, these explanations can help you understand what you’re seeing.
– Order Confirmed
Your order has been received and is being prepared for fulfillment.
– Posted
Your order immediately is updated to Posted – as it has been logged in the warehouse system.
– Printed
Your order is printed and is with a warehouse associate for picking up the items and boxing them. Preparing for shipment.
– Shipped
Your order has left the warehouse and is on its way. Tracking details are usually available at this stage and emailed to the recipient.
– In Transit
The carrier is transporting your order. Updates may be limited at first, especially during busy shipping periods.
– Out for Delivery
Your order is expected to arrive that day.
– Delivered
The carrier has marked your order as delivered. If you don’t see it immediately, check entryways or nearby locations.
– Partial Shipment
Some orders ship in multiple packages, which may arrive on different days.
Why Tracking Updates Sometimes Pause
It’s common for tracking updates to appear delayed. This can happen when:
- The carrier hasn’t scanned the package yet
- Orders are shipping during promotions or holidays
- Weather or regional delays slow movement
If your order shows as shipped but hasn’t updated, it usually begins moving again within a day or two.
Complete the below form to check your order status:
We’re able to check the status of orders placed through our website.
If your order was placed with another consultant, we’ll still follow up and share the best way to check your order status so you’re not left guessing.
Frequently Asked Questions
Do I need to know my consultant to check my order?
No. But it’s super helpful. If you placed your order through our site, we can help look it up using the information you provide.
What if I don’t remember my order number?
Submit the form with as much information as possible. We’ll follow up with next steps.
Can orders arrive in more than one box?
Yes. Larger orders or items shipping separately may arrive at different times.
If you’re unsure about your order status or just want help understanding what you’re seeing, submitting the form above is often the fastest way to get clarity.